Kelly will come to your home at the agreed upon time to meet you and your pet(s). During this visit you will get to know Kelly and have a chance to ask any questions you may have. Kelly will ask some questions as well, and find out where everything is located (food, leashes, medications, alarms). Kelly will collect 2 keys that have been tested and you will sign a service agreement.
You will receive an email confirming your upcoming meet & greet as well as an invitation to create your profile in our pet sitting portal. Please complete your profile at least 2 days before your meet & greet so that Kelly can become familiar with your instructions. Please be thorough as your pet sitters will be using this info to care for your pets and home.
Kelly or the supervisor on duty will answer the phone. If they are unavailable at the time someone will call you back within the next few hours. Kelly will ask about your pets and your home as well as the dates you will need our service. You will have the opportunity to ask any questions you may have. When you are ready, we will set up an appointment for a meet & greet with you and your pet(s).
Just give us a call at 630-244-5639 or complete our contact form and we will give you a call to set up your complimentary meet & greet.
Yes, Kelly’s Kritters is insured and bonded by Pet Sitters Associates. Certificate of Coverage available upon request.
We have experience caring for all kinds of pets, including dogs (puppies to seniors), cats (shy cats are not an issue), bunnies, guinea pigs, hamsters, reptiles, fish, birds and hermit crabs. Please call if you have any questions. 630-244-5639
Kelly’s Kritters is run by Kelly herself. Kelly is dedicated to her small business, her clients, their pets, their homes and to her staff. This dedication translates in a level of pet care and customer service that exceeds that of many other pet sitting companies. This is her passion. Your pet stays at home where they feel most comfortable and secure. Your pet is not exposed to other pets and disease as is the case in a kennel. Our sitters are certified in Pet CPR